Guest post by "eldestdawn" AT&T workers are idiots. My mom went to the AT&T store to get a sim card for my nephew's phone as a favor to my sister (his old phone was stolen so the backup needed a sim card). She mentioned my phone number in passing to ask a question about the data plan and they ended up putting MY phone number on the sim card instead. To top it off the sim card it was put on was the small one and my phone takes the big one. Then when we finally were able to get to the store we had to wait 20 min to get assistance since there were only 2 employees in the store and both were busy with customers. I was unable to use my phone for the entire day because of this (at the time I was helping my other sister move so couldn't just drop everything to go get it sorted out).